Delivery and Refunds
UK shipping is via Royal Mail 1st class post. Postage charges have been calculated using the current Royal Mail Pricing in Proportion charges and all steps have been take to minimise the shipping costs we pass on to you.
Product should be received within 2-5 working days of placing the order.
Special Offer - For a limited period there will be free postage and packing for orders over £25.00 (example four packs of replacement aquamisers) and a flat rate of 75 pence for orders under £25.00
Europe Shipping (EU Region only)
European shipping costs are via Royal Mail using the small packet international service.
No Customs Declarations are required for shipping within Europe
For larger or unusual orders, please contact us for a quotation on shipping as in some cases a courier will be used where they are more economical
Product should be received within 3 – 6 working days of placing the order
Rest of the world shipping
We do not generally ship product outside of the EU. Please email us to check our policy regarding your country and region.
If you are unsatisfied with any Matchless product, with valid reason, Matchless will refund you the cost of the transaction on return of that product as long as Matchless have been informed within 14 days of purchase.